Submission of Complaints

This service can be used by the public to submit complaints.

Responsible Entity: Fuvahmulah City Council

Sign in to apply for services.

After signing in, you can start with the form application selected.

How to apply

You can apply using an Efaas account.

Logging into your own account will direct you to the oneGov homepage.

Documents required

Documents related to the issue, if any.

Estimated time frame

All duly completed applications will be processed within 5 business days.

Note: An inspection will be conducted after application is received.

FAQs

What is eFaas and how can I create an eFaas account?

eFaas is the most common account used by individuals for transactions with various e-Government services online. Any Maldivian with a valid National ID Card can use eFaas to login. To create an eFaas account, sign up at http://efaas.egov.mv/Account/Verify or alternatively, visit http://efaas.egov.mv/ and click to create an account. Enter your ID card details. The serial number of your ID card can be found on the back of the card. If you have an existing account, you can sign in directly. If you have forgotten the password to your account, you may click on forgot password and reset your account from the link: http://efaas.egov.mv/Account/ForgotPassword

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If you have a problem and require assistance call 1500 right away, or schedule a call with a oneGov support agent.

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If you need face-to-face interaction visit any of our Support Centers for personalized support and assistance.