Media Complaint Submission

Before submitting a complaint, ensure you have the following:

• A copy of the media content in question (e.g., newspaper article, video clip, audio recording).

• Any supporting evidence related to your complaint (e.g., screenshots, transcripts).

• Proof of communication with the publisher or media outlet regarding your concerns.

Eligibility

Any citizen who finds media content objectionable, misleading, or in violation of media regulations can file a complaint.

How to Apply

• Log into your eFaas account.

• Once logged in, you will be directed to the oneGov homepage.

• Complete the complaint submission form by providing the required information and attaching the necessary documents.

Documents You Will Need

• Copy of Media Content: A copy of the specific media material being complained about.

• Supporting Evidence: Any additional documentation supporting your complaint.

• Communication Records: Proof of prior correspondence with the publisher or media outlet about the issue.

After You Submit a Complaint

• Once your complaint is submitted, it will be reviewed by the Maldives Media Council.

• You will receive updates regarding the status of your submission via email or SMS.

• The complaint will be processed and resolved within 3 months, provided all requirements are met.